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Common Inquiries

Discover the artistry and policies behind our collections.

Yes, we offer insured international shipping. Standard delivery takes 7-12 business days, while domestic orders arrive within 3-5 days.
We accept all major credit cards, PayPal, and secure UPI payments. All transactions are encrypted for your security.
Once your handmade piece is shipped, you will receive a tracking link via email to follow its journey to your doorstep.
Our artisans use a meticulous 12-step process, combining traditional goldsmithing with modern precision to ensure every piece is a masterpiece.
Yes, we use skin-friendly, nickel-free materials like 925 Silver and 18K Gold plating to ensure comfort for even the most sensitive skin.
We offer a 14-day return window for unworn items in their original packaging. Please note that custom-made 'Bespoke' pieces are final sale.
To maintain brilliance, store your pieces in the provided Inventino box and avoid contact with water, perfumes, or harsh chemicals.
We use ethically sourced gemstones, recycled 925 sterling silver, and high-quality 14K-18K gold vermeil for a lasting, royal finish.
Every Inventino piece arrives in our signature luxury gift box, complete with a certificate of authenticity and a velvet pouch.
Our master studio is located in India, where every piece is hand-finished and dispatched directly to you.
You can modify or cancel your order within 12 hours of placement. After that, our artisans begin crafting your unique piece.
We use both natural earth-mined gems and high-quality lab-grown alternatives. Each product page specifies the exact stone used.

Still have questions?

Our support team is here to help you find the perfect piece for your collection.